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职位描述： |
Assist staff with installation, configuration and ongoing usability of desktop computers, peripheral equipment and software. Assist in maintenance of internal/external network and VPN connection to headquarter. Working with USA workmates to maintain company domain and network environment. Doing some IT budget plan and device purchase. |
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职位要求： |
At least 5 years of experience in a computer service/support environment. B.S. degree in Computer science, engineering or related field required. Advanced degree preferred. Broad and in-depth knowledge of Windows XP (and 2000) desktop/laptop PCs. Troubleshooting and support skills of Windows server, desktop and domain environment. Demonstrated background in Microsoft Active Directory administration and management. Familiar with Windows 2000/2003/2008, Exchange 2000/2003/2007 and other MS products are desired. Fluent in written & spoken English critical. Excellent communication skills and superb phone manner. Pro-active; a “can do” attitude. |